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Terms and Conditions

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By placing your order you accept the following Terms and Conditions:

1. Pricing

Our products and prices are subject to change. Promotional terms only apply in the period stated for the promotion. Whilst we will try to ensure that all our advertised prices are accurate, we are not responsible for errors that may occur. If we discover any errors in the price of goods before we accept your order, we will notify you as soon as possible and give you the option to resubmit your order at the correct price or cancel the order. The price of all goods and services advertised are exclusive of any applicable taxes including VAT.

2. Availability
All goods and services are subject to availability. We endeavour to give approximate availability of our products when requested.

3. Delivery
Charges for delivery are not included in the stated product price - see Delivery for details of applicable charges. Delivery can be made anywhere in the world at a fixed price agreed in advance.

4. Ordering
NextCom Europe accept faxed or electronic orders providing they contain a signature of authorization and contain the company header. NextCom Europe will issue either a faxed or electronic acknowledgement for every order placed if requested. All orders are subject to approval by us. When processing your order, the information provided will be subject to credit and fraud prevention checks. For these purposes we may transfer your information to trusted third parties.

5. Payment
Payment terms are typically prepayment for first order with subsequent orders being Net 30 days from date of Invoice. 30 day terms are subject to credit approval and are ultimately at the discretion of NextCom Europe.

6. Returns and Refunds
If the goods are damaged or faulty on arrival and NextCom Europe are notified of this within 7 days, then a replacement unit will be shipped to the customer. The damaged or faulty unit must be returned to NextCom Europe who will reimburse the customer for any shipping costs incurred. If the unit fails after 7 days from delivery then it must be returned to NextCom Europe for a warranty repair, or replacement at NextCom Europe's discretion. The customer will be liable for the shipping costs back to NextCom Europe in this instance. If the unit is returned for any other reason and is still in mint condition, the customer will qualify for a refund less a 25% re-stocking fee and all delivery charges.

7. Website Information
Any goods, services or information displayed on the NextCom Europe website should not be regarded as an offer, invitation, solicitation, advice or recommendation to buy products or services on the website. No warranties or representations are made about any goods other than as expressly contained in this Website. To the extent permissible by law all implied terms, whether by statute or otherwise, are excluded.

8. Liability
NextCom Europe’s liability for any injury (other than death or personal injury), damage or loss, in particular consequential loss, arising from the use of any goods purchased via from NextCom Europe, or from the transaction itself, are hereby excluded. Any injury, damage or loss arising directly from the negligence of NextCom Europe or any of its agents will be limited to a refund of the value of the goods purchased, together with any delivery charges paid.

9. Security
While all reasonable care is taken to protect the confidentiality of your credit card details NextCom Europe cannot be liable if, through no fault of its own, these details are intercepted by and used by third parties. All personal details are handled in accordance with the Data Protection Act 1998.

Please note: English law applies to this contract. We practice a policy of continual review and reserve the right to change the above terms and conditions at any time without notice.

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